Job advertisement: Customer service employee (m/f/d) in the home office wanted!

Customer service employee (m/f/d) in the home office wanted! As a mini job or working student

For our young service team, we are looking for reinforcements that the team supports with an independent, responsible way of working.

If you enjoy editing even more complex customer inquiries and placing a high level of claim to the satisfaction of the customers, then you are created for this activity. Our service team regularly discusses current customer tickets together in video calls and maintains a lively exchange in the group chat. We are looking for someone to get into the customers and take the time to conscientiously deal with their concerns.

Your tasks:

  • Answering customer emails 
  • Processing partially demanding and multi -layered inquiries
  • Friendly and professional communication

You bring that with:

  • Joy in customer contact and a portion of patience
  • Very good written expressiveness in German
  • Independent work and a quick grasp
  • Basic PC knowledge

What we offer you:

  • Flexible work in the home office
  • A nice team that supports you
  • A varied activity - you are guaranteed not to be boring here!
  • 14 € / hour.

Bock on us?

Then write to us an email jobs@lumiere-design.de. Imagine in your email briefly, tell us what you are doing and why you fit into the team with us!